jira smart values trigger issue

{{issue.Story Points}} - Returns the issue's story point estimate (company-managed Jira Software Cloud only). You can find some automation templates to help you get started within the product library. Through the dot notation you can access fields like issue type, status and custom fields (details on how you can use these to interact with Jira's REST api are, A list of issues generated by a trigger that runs a JQL search (, trigger when set to process in bulk). Triggers: Triggers wait for defined events to take place in your Jira instance and will then execute the automation rule. And we have lots more automation templates and guides for you to use and learn from in the automation template library. Learn more about automation triggers. See all smart values that can manipulate the values of items in a list. If multiple values are changed (e.g. {{attachment.created}}: Returnsthe date and time the attachment was added to the issue. You can also use the quick search (keyboard shortcut is . twoEdit issueactions that need toaddto the value of a field, instead of overwriting it. {{comment.properties. General triggers These triggers can be used across all Jira products. Understand the general concepts and best practices of automation in Atlassian Cloud products. Challenges come and go, but your rewards stay with you. On successful request, you will be able access webhook response data using the following smart values: The worklog entry that has just been logged against an issue. You're on your way to the next level! {{flags.key}} returns the key of the feature flag. {{attachment.author.timeZone}}: Returns the timezone the user is registered being in; this doesn't change dynamically based upon where the user logs in from, it is the timeZone registered in their user account. View topic Examples of using math expression smart values [Custom Field]}} - Returns the value in an epic's custom field. For example, you can use the following smart values to send a Slack message that includes the issue key and issue summary: { {issue.key}} { {issue.summary}} Check out how we use smart values in our Jira automation template library. When an issue is raised without an assignee, auto-assign to whoever created it. The issue is not so much with the smart values itself, but with the {{#if }} statement. We do not currently support accessing fields within insight objects. In this case, we want to perform an action on the parent of the sub-task so in the dropdown menu, we choose Parent. To get a property in it, we should use{{webhookData.someValue.childValue}}. They allow you to automate tasks and make changes within your site. Create a sample project and follow all of the breadcrumbs in the audit log of the rule details. {{assignee.displayName}} - Returns the assignee, {{reporter.displayName}} - Returns the reporter, {{issueType.name}} - Returns the issue type, {{resolution}} - Returns the resolution status, {{created}} - Returns the date the issue was created, {{updated}} - Returns the date the issue was updated, {{Story Points}} - Returns the story points for the issue (company-managed Jira Software), {{Story point estimate}} - Returns the story points for the issue (team-managed Jira Software). You can access an insight field's full name, key, or summary through the following smart values: You can access a Tempo Account field's properties through the following smart values: To test what your smart value returns, use the, The active issue. This will return a list of values, if the issue has more than one attachment. Possible states are production, staging, testing, development, and unknown, Used with: the Sprint created, Sprint started and Sprint completed triggers. Similar to{{issue. Because this smart value deals with multiple items (i.e: issues can have many fix versions), it can be used with the#symbol to apply the rule to each individual fix version. You could then use this to count the number of issues returned. {{attachment.author}}: Returnsthe user who added the attachment. Keep earning points to reach the top of the leaderboard. Ive tried with both format that you mentioned: Thanks, Sofia. A build represents the process in which files are converted into their final consumable form. [Custom Field].defaultValue}} - Returns the value displayed on first view of the field. Your smart value must identify a specific attachment for this to work. {{comment.created}} - Returns the date and time of the comment. {{flag.key}} returns the key of the feature flag. Again say it aloud: Whenever the field value changes for story points AND it is a sub-taskTHEN for the parent of the sub-task. Andit appears you are using Server/Data Center version, as the Re-fetch action does not have the "delay rule" option for Cloud. They often contain sub-tasks, are stories that are part of a larger epic, or are simply linked to other issues using certain relationships. Is the IF statement available for Server version? This value supportsDate and Time functions, e.g. Returns the issue's comments. What are conditions? {{changelog.status}} - Changelog information for theStatus field. For example, if the Assignee of a field changes, you could add a comment to the issue to note who the previous assignee was, and who the new assignee is. issue The active issue. Join now to unlock these features and more. To prevent this, I thought let's use this construct: {{#if(issue.assignee.equals(issue.coordinator))}} Name 1,{{/}}. It resets every quarter so you always have a chance! :{{issue.properties.some.value}}. Note that this will return an encoded URL; everything after bitbucket.org/ will look different from what you see here. For more information on when issues is available, see, Multiple comments on the active issue (this example is explained in detail in, Properties for versions include:name, description, archived, released, releaseDate, "Customer Request Type" in older instances of Jira. You can check this by navigating to the "Custom fields" page in theglobal admin section. ^ I tested this with Issues that had been in a previous Sprint, and were in the new Sprint being started - and the rule was successful, enteringonlythe new Sprint's name into the Description field, no old Sprint names. Summary Automation for Jira has a trigger that reads incoming webhooks, both in on-premises and cloud intances. Used with the Version created, Version updated, and Version released triggers. https://bitbucket.org/commit/121212, {{commit.isMergeCommit}} returns True if commit is a merge commit, {{commit.timestamp}} returns the timestamp (UTC) the commit was created. The following smart values are available to access and format development information from a connected source code management tool. Triggers will listen for events in Jira, such as when an issue is created or when a field value is changed. Learn more about using smart values with sections and lists. Used with: the Create feature flag in LaunchDarkly action. {{attachment.author.displayName}}: Returnsthe name displayed in your Jira instance. Fix versions of an issue as a list. You can access an insight field's full name, key, or summary through the following smart values: You can access a Tempo Account field's properties through the following smart values: To test what your smart value returns, use the, The active issue. {{issue.affectedServices.dependentServices}}- Returns the list of services that this issue's services depend on. Seeaccesing multi-value fields.Properties for versions include:name, description, archived, released, releaseDate. If it has a time you may need to strip off the time part for the comparison by changing the format: {{triggerIssue.customfield_10043.jqlDate}}. Also provides the customer portal URL for Jira Service Management issues. That looks a little odd. Used to access information about an issue's epic. The "Request Type" prefix may be"Customer Request Type" in older instances of Jira. For more information on when issues is available, seeRun a rule against issues in bulk. This smart value requires an expensive reload of issue data and should only be used in situations where subsequent actions need to have visibility of the latest state of an issue, e.g. Learn more about using smart values with sections and lists. Connect thousands of apps for all your Atlassian products, Run a world-class agile software organization from discovery to delivery and operations, Enable dev, IT ops, and business teams to deliver great service at high velocity, Empower autonomous teams without losing organizational alignment, Great for startups, from incubator to IPO, Get the right tools for your growing business, Docs and resources to build Atlassian apps, Compliance, privacy, platform roadmap, and more, Stories on culture, tech, teams, and tips, Training and certifications for all skill levels, A forum for connecting, sharing, and learning. Is the IF statement available for Server version? Learn about the concepts and procedures related to automation in Jira Cloud, Smart values allow you to access issue data within Jira. {{versions.released}}- Returnstrueif the affects version is released, andfalseif not. I'll ask one of their team to update you here. If you've already registered, sign in. If this issue is in an Epic, then epic refers to the Epic issue. The problem with the interface was, that it worked in two steps - first the re-open transition and then the update of fields. {{issue.url.customer}} - Returns the customer portal URL (forJira Service Management requests). The smartvalue{{webhookData}}gets the root of the JSON payload. Create an issue and update the Insight custom field with the object that have User attribute updated with portal only customer , and also add the portal only customer as reporter. E.g. {{fieldChange}}only contains the first changed value. Used with: Create branch in Bitbucket, Create branch in GitHub, and Create branch in GitLab actions. Visit the marketplace to integrate your build or deployment tool with Jira Cloud. Share the love by gifting kudos to your peers. Learn more about list smart values. Any idea if this will be added, and if so when? Would be good and useful functionality to have. They can add significant power and complexity to your rules. After a lot of searches, I found the answer on: https://community.atlassian.com/t5/Jira-questions/Store-Active-Sprint-in-New-Field-Using-Jira-Automation-Script/qaq-p/1695408. Use{{fieldChange.fromString}}and{{fieldChange.toString}}to access display values and{{fieldChange.from}}and{{fieldChange.to}}to access raw values (for a select field for example). Accesses information relating to the sprint that triggered the rule. this is only available for some triggers. {{pullRequest.destinationBranch}} returns the name of the destination branch, e.g.master, {{pullRequest.destinationBranch.url}} returns the URL of the destination branch, e.g. Returns information related to all feature flags created in throughout the rule or branch, as a list. Here you can access any issue property. For example, the smart value{{now.plusDays(5)}} references the current time and adds 5 days to it, while {{issue.summary}} will print off the summary of the issue. global admin section. Triggers will listen for events in Jira, such as when an issue is created or when a field value is changed. Jira automation - Data Center and Server (Latest), Examples of using smart values with dates, Examples of using smart values with lists, Examples of using math expression smart values, Examples of using smart values with text strings. {{version.description}} - Returns the version's description. Through the dot notation you can access fields like issue type, status and custom fields (details on how you can use these to interact with Jira's REST api are here) View the list of available triggers. Now, I want to run automation even without a sprint trigger (scheduled trigger). For example,jira:issue_updated :issue_commented. Possible states include pending, in_progress, successful, failed, cancelled, rolled_back, or unknown. Step 2: Save the Issue generated trigger. Affects version of an issue as a list. Exclusive to the Approval completed trigger: {{approval.approver}} - Returns approvers account id. In this component, we use the following settings:The email address of the reporter is captured in the smart value {{reporter.emailAddress}}, but we need to use it in a URL and therefore will use the smart value {{reporter.emailAddress.urlEncode . The URL to access the issue. Issue commented, Added by: Clone Issue Action, Create Issue Action, Create Sub-tasks Action, A list of issues that have been created in the rule, The type of event that triggered the rule such as: jira:issue_updated :issue_commented. Automation allows you to focus on the work that matters, removing the need to perform manual, repetitive tasks by allowing your teams to automate their tasks, processes, and workflows. We do not currently support accessing fields within insight objects. Because this smart value deals with multiple items (i.e: issues can have many watchers), it can be used with the#symbol to apply the rule to each individual component. Learn more about date and time smart values. Learn about the concepts and procedures related to automation in Jira Cloud. Platform Notice: Cloud, Server, and Data Center - This article applies equally to all platforms. There is no Jira smart value referring to approval name (so that we can differentiate when there are multiple approvals in a workflow). {{issue.key}} - Returns the issue's key, which is a unique identifier comprised of the project key and the issue's number. Thisshould not be usedsince it requires an expensive reload of issue data. That is not the correct custom field id for the field you want. {{issue.updated}} - Returns the date the issue was updated. {{issue.Customer Request Type}} - Returns the customer request type for older Jira instances. You can access useful things like the previous status during a transition, Added by: Jira Triggers that contain a comment. Join now to unlock these features and more. Approval completed: accesses information for an approval when an approval step on an issue is accepted or declined. Use{{fieldChange.fromString}}and{{fieldChange.toString}}to access display values and{{fieldChange.from}}and{{fieldChange.to}}to access raw values (for a select field for example). A list of issues generated by a trigger that runs a JQL search (Incoming Webhooktrigger orScheduledtrigger when set to process in bulk). This example returns the new value of an issue'sSummary field after it has been changed. Added by: Send web request with "Wait for response" checkedOn successful request, you will be able access webhook response data using the following smart values: Multiple responses can be access via the following fields: Added by: Worklogged TriggerThe worklog entry that has just been logged against an issue. As a result of this design, the automation got initiated while triggered by a transition, however the data needed for the automation could not be yet updated. The example below lists each person watching the issue - both their display name and their email address - in bulletpointform. 2020-07-20T07:00:00.0+0000. Because this smart value deals with multiple items (i.e: issues can have many Affects versions), it can be used with the#symbol to apply the rule to each individual component. {{issue.fix.Versions.archived}} - Returns true if the fix version is archived, andfalse if not. The Atlassian Community can help you and your team get more value out of Atlassian products and practices. Added by: Sprint created, started or completed triggers. Examples of using math expression smart values. For smart values related to the Insight feature in Jira Service Management, see Jira smart values - Assets. Properties are frequently used by add-ons and integrations to store values, e.g. If a customer has not responded to an issue in 5 days, close the issue and leave a comment. What goes around comes around! 2020-07-20T07:00:00.0+0000. In the form that is shown, enter the details for your new webhook. You could then use this to count the number of issues returned. [Custom Field].id}} - Returns the unique id for the field assigned by Jira. In automation configuration , use "Issue Created" trigger and use the log action to get the smart value below :- {{issue.InsightField}} - Returns the issue summary and issue key, {{issue.InsightField.key}} - Returns the issue key, {{issue.InsightField.summary}} - Returns the issue summary. Access information related to the last branch that was created. For example, you can set up your rule to only escalate an issue if it is high priority. To test what your smart value returns, use themanual triggerwithlog actionand the result displays in theaudit log. All properties available to{{issue}}are also available on this smart value. Connect your source code management, build or deployment tool to use these smart values. Here, we choose the Issue fields' condition and clarify that the issue type we are looking out for is a sub-task. {{pullRequest.sourceBranch}} returns information related to the source branch for the pull request. {{issue.parent.key}} - Returns the issue key of the subtask's parent issue. Jira smart values - JSON functions See all smart values that take issue fields and convert them into JSON format. FR Jira Dev Aug 05, 2021 I currently have an Automation workflow that creates multiple tasks and subtasks. Smart values allow you to access issue data within Jira. {{deployment.state}} returns the state of the deployment. Note that repository contains additional nested smart values. You can access the current watchers of an issue. Here is an example automation rule which can be used as a templated rule for creating a Release Center Epic from any (or selected) Jira Software project versions automatically: Rule step. Seeaccesing multi-value fields.Properties for versions include:name, description, archived, released, releaseDate. {fieldChange.toString}}- Returns the new value as displayed. Accesses information for the current running rule. At the same time, it would be to good to mention that it is Jira-cloud functionality only. See all smart values related to accessing Jira project details. Are you looking for server documentation? all fields available to{{issue}}are available here as well. The option to created linked issues (and then pick the blocked option) exists, but only to pick the issue from the trigger value or the most recently created issue to create a link. {{issue.security.id}} - Returns the security level ID. Examples of how you can use smart values to access and format items in a list, such as checkboxes and labels. {{version.released}} - Returnstrue if the version is released, andfalse if not. Syntax example The smartvalue { {webhookData}} gets the root of the JSON payload. The URL to access the issue. - Any ideas on this one? Any property used with the{{issue}}smart value can also be used with{{createdIssue}}. {{issue. When a PR is merged in Bitbucket/GitHub/GitLab, then transition the issue in Jira. Each DevOps trigger makes relevant smart values available, related to commits, changesets, committer users . Each of your rules will have an audit log that you can review to see when the rule was triggered, the final result of the execution, and any actions that may have been performed. All of the issues found by the trigger are then treated as a single bundle of issues. This example returns an issue's previous type, after it has been changed. View topic Find the smart value for a field Learn how to find the right Jira automation smart values for your issue fields in Jira Cloud. Can be combined with other date and time smart values. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Accesses information for the version that triggered the rule. my-custom-prod-env, {{environment.type}} returns the environment type. Select the Issue fields condition from the New condition drop-down menu. A commit represents an individual change to a file (or set of files). After testing, disable both the HTTP dump and access logs to avoid performance issues. {{createdBranches.name}} - returns the names of the branches, {{createdBranches.url}} - returns the URLs of the branches. Jira smart values - issues To test what your smart value returns, use the manual trigger with log action and the result displays in the audit log. https://bitbucket.org/account/repo/TEST-123-some-feature. If multiple values are changed, use # to iterate over these. Returns the value of the Jira Service Managements scale custom field. Learn more about using smart values with sections and lists. text {{/}}, or is this a Jira-cloud only functionality ? Please share more details and screenshots in order to be able to help you. This value supportsDate and Time functions. For example, wheninvalid referencedoesn't contain a value, you can printHello worldusing{{invalid reference|"Hello world"}}. A selection of smart values make Jira issue details readily available for Automation for Jira rules. {{comment.author}} - Returns the ID of comment's author. They are variables in the sense that their actual values will be calculated while the automation rule is being executed: You can use two types of smart values: issue The active issue. Can be combined with other user smart values. The type of event that triggered the rule. It may contain, for example, branches and tags names.This value is optional and may be an empty list. Jira Software Questions Smart value of trigger issue in automation Smart value of trigger issue in automation Eliyahu Klein Jan 09, 2023 Hi, I created an automation that created a value in a short text field. Returns the value of the Jira Service Managements rate custom field. Learn how to find the right Jira automation smart values for your issue fields in Jira Cloud. Accesses any issue property. Examples of using smart values with text strings. {{sprint.endDate}} -Returns the end date of the sprint. Triggers can be set to run on a schedule, and can be customized before being applied to a rule. The following example prints all the issue keys returned from the JQL search, in bullet point form. it is not supported in server version now. Examples of using smart values with dates. Whenever you want to edit a field in Jira, use the Edit issue action. Learn more about list smart values. If you have multiple webhook responses, you can add the#symbol to apply the rule to each individual response. Used with: the Send web request action (Wait for response enabled). Note that this will return an encoded URL; everything after bitbucket.org/ will look different from what you see here. when setting multiple Fix Versions) then you can iterate over these using the{{#changelog.fixVersion}}{{toString}}{{/changelog.fixVersion}}expression. {{build.name}} returns the name of the build, e.g. Can be combined with other date smart values. I've not been able to find such kind of information. {{deletedFieldChanged.valueIds}} - Returns the id/ids of value/values deleted. If this issue is a sub-task, then parent refers to the parent issue. Learn more about date smart values. If a condition fails, the rule will stop running and no actions following the condition will be performed. For example, if the epic has a custom field calledInitiative, then{{issue.epic.Initiative}} will return the value in the Initiative field. You can also use this withlists. Can you provide a screenshot of your result? For Jira Service Management requests only. Actions are the doers of your rule. You can also use this with, . You can set triggers to run on a schedule or as needed. {{version.releaseDate}} - Returns the version's release date. https://bitbucket.org/account/repo/TEST-123-some-feature. First, you need a sample from the webhook payload data. {{issue.epic.key}} - Returns the epic's key, e.g. {{version.project.key}} - Returns the project key of the project the version belongs to. {{issue.fixVersions.released}} - Returnstrue if the fix version is released, andfalseif not. Which Jira-server version supports the use of smart value: "{{#if }} text {{/}}, or is this a Jira-cloud only functionality ? You can access all fields of the parent. Otherwise, register and sign in. {{issue.fixVersions.name}} - Returns the name of the fix version. For example, you might count how many issues have a . Learn how to use automation in Confluence Cloud, and see what components and variables you can use to build rules. In this way, approval returns two different values depending on the trigger being Approval required or Approval completed - https://support . Because this smart value deals with multiple items (i.e: issues can have many components), it can be used with the#symbol to apply the rule to each individual component. Smart values - syntax and formatting; Jira smart values - issues; Jira smart values - conditional logic; . This value won't work for any other trigger, even if a comment was added as a result (e.g. You were right, the rule was running too quickly, so the field was empty.I modify de trigger to give it time, and got the result expected. : To do,In progress, orDone). {{issue.status}} - Returns the issue's status, {{issue.status.name}} - Returns the issue's status, {{issue.summary}} - Returns the issue's summary, {{issue.versions}} - Returns the issue'sAffects versions. Understand the general concepts and best practices of automation in Atlassian Cloud products. Examples of using smart values with lists. {{issue.watchers.displayName}} - Returns the watcher's display name. The issue smart values are used to access information related to the rules active issue, which is the issue the rule is currently acting on. Also provides the customer portal URL for Jira Service Management issues. Smart values are one of the most potent ways to do so. {{approval.decision}} - Returns the final decision of the approval. They kick off the execution of your rules. for a select field. {{issue.Request Type.currentStatus.status}} - Returns the status of the current request. I am glad to learn that helped you. I would like to use this in a reminder email, that is sent to two people, using as source two different people fields. {{comment.visibility.value}} - Returns the comment restriction label if any, e.g. {{issue.created}} - Returns the issue's creation date. {{attachment.author.emailAddress}}: Returnsthe email address associated with the user name. Accesses a Tempo Account field's properties. Every rule starts with a trigger. All of the issues found by the trigger are then treated as a single bundle of issues. Through the dot notation you can access fields like issue type, status and custom fields (details on how you can use these to interact with Jira's REST api are, A list of issues generated by a trigger that runs a JQL search (, trigger when set to process in bulk). - theIssue transitionedtrigger). Accesses an insight field's full name, key, or summary. {{pullRequest.state}} returns the state the pull request is in - Open, Merged, or Declined. Through the dot notation you can access fields like issue type, status and custom fields (details on how you can use these to interact with Jira's REST api arehere). Accesses the value in the issue'sAffects versions field. Do more to earn more! Examples of how you can use smart values to set the numerical value of an issues field in your Jira automation rules. We use the following smart-value to sum up story points from all sub-tasks: {{issue.subtasks.Story Points.sum}}. https://bitbucket.org/account/repo. Otherwise, register and sign in. Learn more about services in Jira Service Management, Learn more about configuring time tracking. Accesses information related to a file attachment on an issue. All of the issues found by the trigger are then treated as a single bundle of issues. Each field is a list of changes. You can access all fields of the Epic. This example shows the previous status for issues that are transitioned. All of the issues found by the trigger are then treated as a single bundle of issues. Because this smart value deals with multiple items (i.e: issues usually have many comments), it can be used with the # symbol to apply the rule to each individual comment. This applies to the legacy Insight app. These smart values are only available for the Commit created development trigger. Learn more about user smart values. [Custom Field].name}} - Returns the visible label displayed on the left of the field. In the below example, we list each fix version that the issue has been added to, followed by the version's release date, in bullet point form. For example, if a rule uses the Create feature flag in LaunchDarkly action multiple times, {{flags} will return the information for all feature flags created, as a list. Acording with the documentation, Automation JQL condition suport smart values. When an epic is marked as done move all of its stories to done also. {{pullRequest.updatedDate}} returns the time (UTC) when the pull request was last updated (created, declined or merged), e.g. This is a list of metadata that can be associated with a build. {{commit.repository.url}} returns the repositorys URL. These smart values are only available for the Branch created development trigger. {{issue.epic. In the example below, the issue's first affects version's release date is printed: Accesses the current watchers of an issue. See all smart values used to insert conditional logic such as if/equals/and statements into comments and other text fields. Learn more about list smart values. Returns the value of the Jira Service Managements scale custom field. {{issue.affectedServices.changeApprovers}}, {{issue.affectedServices.changeApprovers.displayName}}, {{issue.affectedServices.dependentServices}}, {{issue.affectedServices.dependentServices.tier}}, {{issue.Request Type.currentStatus.status}}, {{comment.properties. We select the exact field we are listening out for, in this case story points.

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jira smart values trigger issue